FAQs

1. Where does Ricci Atelier ship?
We currently ship to addresses within the United Kingdom.

2. Is shipping free?
Yes, we offer free shipping on all UK orders.

3. How long does delivery take?
Orders are processed within 1–2 business days. After that, delivery typically takes 5–7 business days.

4. What’s the cut-off time for same-day processing?
Orders placed by 2:00 PM (GMT) Greenwich Mean Time (London) will be processed the same day.

5. How can I track my order?
Once your order has been shipped, you’ll receive an email with a tracking number to follow your delivery.

6. Who can I contact for shipping questions?
For any shipping-related questions or concerns, reach out to our customer support team at info@ricciatelier.com or call +44 7412 877497